Customer Service Advisor


Are you a highly communicative, customer focused, sales orientated individual? Are you self-motivated and driven to achieve? Do you want to work for a highly reputable financial institution? Are you looking to start immediately within a fixed term contract? Then this is the role for you!

Our client, a member owned financial services institution, are seeking a number of new additions to their Customer Relationships team on either a permanent, fixed term and part time basis.

You will talk to customers about their wide range of financial products and services, using your enquiring mind and really listening to our customers either in person or on the phone, you’ll help to identify the right products for them – whilst letting your passion and personality shine.

So whether you’re promoting a new product or resolving a problem, you’ll always put customers first and provide an amazing service as a part of a busy team. You will also be tasked with taking ownership and contribute towards the branch’s overall performance objectives.

As a Customer Relationship Consultant, you can expect a structured, tailored development programme, to keep your knowledge up to date. And, in our regular training sessions, you’ll be able to share advice and experience with your colleagues.

Working hours are 36 hours per week Monday to Friday and alternate Saturday 9.30am – 12.00pm on a rota basis.

In return for all your hard work and commitment, you will enjoy a salary of up to £18,000 DOE with annual bonuses, competitive pension, life assurance scheme, 25 days holiday (plus bank holidays and the opportunity to participate in the annual Holiday Trading Scheme to buy/sell extra days), child care vouchers among many more.

Interested to learn more? Contact Tom at Oliver Shalvey on 01423 798280 to discuss further.